Delivery & Turnaround
Turnaround is counted in working days from the moment you approve the proof — not from when you place the order. Sunday to Thursday are working days; Friday and Saturday are not.
01
Production times by product
| Product | Standard | Fastest available |
|---|---|---|
| Business cards | 2 working days | Same day, approve before 11am |
| Premium business cards | 4 working days | 2 working days |
| Flyers and posters | 2 working days | Same day, approve before 11am |
| Folded leaflets | 3 working days | Next working day |
| Letterheads and envelopes | 3 working days | Next working day |
| Certificates | 3 working days | Next working day |
| Custom stamps | Next working day | Same day collection, approve before 12pm |
| Stickers and labels | 3 to 5 working days | Next working day |
| Booklets and folders | 5 working days | 3 working days |
| NCR books | 4 working days | 2 working days |
| Calendars | 7 working days | 4 working days |
| Notebooks | 6 working days | 3 working days |
| Roll-up banners | 1 to 2 working days | Same day, approve before 11am |
| Flex banners and boards | 2 working days | Same day, approve before 10am |
| Canvas and acrylic | 3 to 4 working days | 2 working days |
| Apparel and embroidery | 4 to 5 working days | 2 to 3 working days |
| Tote bags | 5 working days | 3 working days |
| Branded mugs | 3 working days | Next working day |
| Branded pens | 4 working days | 2 working days |
| Corporate gift sets | 5 to 7 working days | Depends on sourcing |
| Exhibition stands | Book three weeks ahead | By arrangement |
02
Delivery charges
| Destination | Time | Charge |
|---|---|---|
| Dubai | Next working day | Free |
| Sharjah, Ajman, Abu Dhabi | 2 working days | Free |
| Northern Emirates and Al Ain | 2 to 3 working days | Free |
| Collection from Dubai South | When we tell you it is ready | Free |
03
Urgent jobs
Same-day work is possible on most digital products if the artwork is genuinely print-ready and approved before the cut-off. Call rather than emailing — we will tell you honestly whether it can be done before you commit to a deadline with your own client.
04
What can delay a job
- Artwork that needs work. Missing bleed, low resolution images or RGB blacks all need fixing, and the clock starts once the corrected file is approved.
- Slow proof approval. A proof sitting unanswered overnight moves the delivery date by a day.
- Special stock. Anything we do not hold, such as an unusual conqueror weight or a particular garment colour, may add two to three days.
- Public holidays. Eid, National Day and New Year affect both production and courier schedules. We flag it at the time of ordering.